Which customer service software will allow your online business to grow and which ones kill your profits.Many new online start-up companies overlook the crucial business step of handling customer inquires. In the mists of marketing and logistical planning customer support gets pushed to the back. However customer service is an extremely important aspect of running a profitable online businesses. Online business owners need affordable systems that will help them manage the inevitable wave of customer inquiries that come as their business grows. In this day and age customers demand more then email or ticket base support systems, they want instant answers and not only do they require fast answers they also want the right answer. But how can you offer your customers correct and professional answers in an instant? Doesn't this require staff you don't have and a budget that you can't afford?No, there is a new way of managing online customers. Ground breaking innovative technology is making it possible for business owners to provide instant answers to their customers without increasing customer service staff.If you are a business owner, marketer, or are planning to launch an online business in the near future you cannot afford to be misinformed. Get informed today...-Learn why customer support is so important to your business-Know exactly what online customers want-The great fallacy of the popular escalation module-A growing customer service model that actually works-How smart query technology will save you money and valuable time